Return Request

Return Policy Summary

• Return Window: 30 days from delivery
• Condition: Items must be unused, unopened, in original packaging and re-saleable condition
• Authorization Required: All returns must be pre-approved - do not send items without authorization
• Return Shipping: Customer pays return shipping unless item is faulty/incorrect
• Processing: Refunds processed within 5-7 business days of receiving returned items
• Exclusions: Sale items, gift cards, perishable goods, and personal care products cannot be returned

Need to return an item? Complete the form below to request authorization. We'll respond within 48 hours with return instructions and the specific return address.

For complete return terms and conditions, see our full return policy.